Refund policy

Returns and Exchanges

We will refund or exchange (where stock is available) any unused products at any time during the period from our despatch confirmation to the end of 14 days after the day on which you receive the products. You must notify us of your intention to return the item within 14 days of collection, and coordinate the safe return of the item to our premises with our team (info@prostyling.com.au).

You remain responsible for the item until it has been safely received by us at our premises. This does not affect your statutory rights.

You must return the products to us. Please try to return products in or with their original packaging with all their labels intact. The date your products were despatched by us will be detailed in the despatch confirmation email sent to your nominated email address that we sent you.

Please note that you are responsible for the products while they are in your possession. We recommend that you wrap your products safely and securely to avoid damage in transit back to us.